Hopps charges by the minute in the form of pre-paid credits. Session prices vary depending on the platform you need help with. For example, help with a complex marketing automation platform may have a higher per-minute rate than a simple Facebook Ads setup question.
You will need to have a positive credit balance in order to initiate a session request. If you have a 0 credit balance, you will be prompted to purchase credits before beginning your session. Credits are available in packages with pricing discounts on larger packages. You may optionally subscribe to Hopps Plus, which offers a 20% discount on your session pricing.
Your available credits are visible in the upper right corner of the page. You will see the credits draw down during your session. If you reach a 0 balance during a session, your payment method will automatically be charged and your credits replenished in the amount of your last purchase unless you have opted out of auto-recharges.