Hopps will store video recordings and transcripts for your previous Hopps sessions unless you have toggled session recordings off prior to beginning your session. To access the recordings and transcripts, click "Past Sessions" at the top of your Hopps Dashboard page.
You will see your previous sessions listed. Click on the session you'd like to review.
Once you have navigated to the Session Detail, look for the "Watch Your Session Video" near the middle of the page. The blue "click here" link will open a page containing your session recording and transcript. Note that if you had opted out of session recording while requesting your session, this panel will not appear on the session detail page and we will not be able to retrieve a recording for that session.
