Hopps provides the option to either connect instantly with an Expert or schedule a session at a convenient time in the future. In some cases, all Experts for the topic you have selected may currently be away or helping other customers. If you have selected a specific Expert, their ability to connect with you instantly will be subject to their current availability. In either of these scenarios, we will provide the opportunity for you to schedule a session for later.
Scheduled calls are a great option if you'd like to work with the same Expert again in the future. You can easily locate the profile for an Expert you've had a previous session with by clicking Past Sessions at the top of your Dashboard page. Click on the session that was with the Expert you would like to meet with again. From the session detail page, you can click the "Follow Up Call" button to initiate a session request and schedule a session with your Expert.