There are many topics Hopps Experts can help with but there are a few areas where we are unable to assist. These are the types of problems Hopps does not support:
Disabled / Suspended Accounts
Password Reset Problems
Billing Related Issues
For questions related to these topics, we recommend working with Shopify directly. Their own support team will be best equipped to troubleshoot and provide information or a resolution for your issue. Here are some helpful links to Shopify's support resources to get you started:
If your question is not related to any of the above and you could use some help from a marketing expert on topics like setup, optimization, or integrations, schedule a session now.